Of course the minute I close out the last blog post I would get a call from the Branch Manager. Lets get the good news out of the way. The appraisal came in today!! Such a relief! So they are sending everything to underwriting tonight. Unfortunately she does not think we will close by the 15th. HUGE DISAPPOINTMENT.
She plans to call us late Monday to give us an update on the status of everything. At that time, she hopes to definitely nail down a closing date. She was leaning more towards the 19th which is much better, but still not what we were hoping for.
I told her I remained hopeful that a miracle would occur and we would still close on the 15th, but she still maintains that her gut tells her that won't happen. I refuse to give up.
So on the positive side, its nice to be dealing with ONE person with all the information vs. three people with contradicting information but I was hoping for some vindication! I want to be able to FORGET how awful this experience has been. I am still a little bruised from the drama earlier this week and it has simply left a really bad taste in my mouth. Its hard to be mad when we are now dealing with someone who has their act together, but at the same time I feel like speaking up about what happened hasn't changed anything. Some poor unsuspecting person will get stuck in the same vicious cycle we have been in over the past few weeks and they will walk away with a bad experience too. Isn't the point of their survey to help improve their processes and become a better company anyway? Do I lie on the survey because a branch manager went out of her way to try to help us out? Don't get me wrong, she has been SO helpful and I do feel better now that she is in control, but how does giving 10's on this survey help them improve?
So what do I do now? While communication has improved, we still aren't getting what we needed most which was the weekend after the 15th to prepare our new home for our arrival. Now I am going to be MIA right after closing on the 19th only to parachute in at the last minute to meet the movers. I am just not OK with that. Now we will have to be rushed and stressed all because of something that was completely out of our control. It is becoming increasingly difficult to get excited about our new home.
I am relieved that we have our appraisal now and also relieved to have just one person to communicate with, but that doesn't fix it for me. I don't mean to sound so ungrateful, but my heart was REALLY set on the 15th. I don't want to settle for anything less.